Troubleshooting Techniques: Upgrading production software | Tech, No Babel

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On today’s Tech, No Babel: Troubleshooting Techniques: Upgrading production software

Both Microsoft and Apple have recently released new versions of their OS. It can be very tempting to upgrade as soon as possible, but you should be careful if your computer is used for live production.

With an OS update, some software will just stop working. Other software will work, but have glitches. Some hardware might quit working as well.

Before you update, list the most important software you have. Do you use ProPresenter, Photoshop, or some other software? Check with each vendor to see if they’ve not only tested the software with the new version, but tested it with hardware that you’re using. Especially with Windows, there are so many configurations that it’s possible you’d have a configuration that mostly works, but the part that doesn’t is something like a capture card or another mission-critical piece.

That’s why you should never update on the first day. You should also update with the most possible time to spare. That way, if something breaks, you have days, not minutes to fix it.

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Paul Alan Clifford, M.Div.

Paul Alan Clifford, M.Div. has been a tech volunteer with Lexington City Church (formerly Quest Community Church) in Lexington, KY since 2000 and is the founder of TrinityDigitalMedia.com, llc. He became part of the technology in ministry team when his church’s attendance was around 200 in one Sunday service and has witnessed it’s growth to a peak of 5,200 average weekly attendance in one Saturday service, four Sunday services in one online and two physical campuses. He literally wrote the book on podcasting in churches, twitter in churches, & servant-hearted volunteering, as well as writing various articles for publications like “Church Production” and “Technologies for Worship” magazines. He has thousands of members of his ProPresenter Users' Group on Facebook and thousands of subscribers to his YouTube channel.