I won a Kramer Electronics’ Twitter contest. You won’t believe how they surprised me!

I recently won a Twitter contest of sorts. Kramer Electronics said that since I was their 1,800th Twitter follower, they wanted to send me something.

I joked back that they should send me some of their gear. Watch the video to see what happened.

I was surprised and delighted by the results.

You can do the same. Surprise your audience by going above and beyond their expectations.

What happens when you delight your audience? They tell others. I have a video on YouTube that they didn’t ask me to make. This blog post is free-advertisement that they didn’t request. I’ve tweeted about it a bunch of times to all my followers.

I don’t know how much it cost them to make and send me the piece they did, but whatever it was, it got them a fan for life. I know that from now on, when I buy something they make, I’ll definitely consider them.

Now, here’s a question. How can you surprise and delight with what your church does? When your pastor asks for something, how can you go above and beyond? Let me know in the comments below.


Paul Alan Clifford, M.Div.

Paul Alan Clifford, M.Div. has been a tech volunteer with Lexington City Church (formerly Quest Community Church) in Lexington, KY since 2000 and is the founder of TrinityDigitalMedia.com, llc. He became part of the technology in ministry team when his church’s attendance was around 200 in one Sunday service and has witnessed it’s growth to a peak of 5,200 average weekly attendance in one Saturday service, four Sunday services in one online and two physical campuses. He literally wrote the book on podcasting in churches, twitter in churches, & servant-hearted volunteering, as well as writing various articles for publications like “Church Production” and “Technologies for Worship” magazines. He has thousands of members of his ProPresenter Users' Group on Facebook and thousands of subscribers to his YouTube channel.