Troubleshooting Techniques: Asking the right questions | Tech, No Babel

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On today’s Tech, No Babel: Troubleshooting Techniques: Asking the right questions

In The Matrix, Trinity tells Neo, “It’s the question that guides us.” Then she asks, “Do you know what the question is, Neo?”

In troubleshooting, asking the right questions in invaluable. If you ask the wrong questions, you’ll get the wrong answers.

Troubleshooting is basically a logic game. You gather information and eliminate hypotheses that don’t fit. Whether you’re asking someone else or asking yourself, you need to ask the questions that reveal the information you need.

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Paul Alan Clifford, M.Div.

Paul Alan Clifford, M.Div. has been a tech volunteer with Lexington City Church (formerly Quest Community Church) in Lexington, KY since 2000 and is the founder of TrinityDigitalMedia.com, llc. He became part of the technology in ministry team when his church’s attendance was around 200 in one Sunday service and has witnessed it’s growth to a peak of 5,200 average weekly attendance in one Saturday service, four Sunday services in one online and two physical campuses. He literally wrote the book on podcasting in churches, twitter in churches, & servant-hearted volunteering, as well as writing various articles for publications like “Church Production” and “Technologies for Worship” magazines. He has thousands of members of his ProPresenter Users' Group on Facebook and thousands of subscribers to his YouTube channel.